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Makemytrip

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Summary

Makemytrip
Ashwani Singh@singh_061076
Mar 03, 2009 01:20 PM, 1318 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Make my trip cash back service is fraud

I had done a hotel booking on 3rd feb, the booking id of which was HTL3000205216. I was promised a cash back of 400 as an offer was going on for HSBC customers. The cash back has still not been processed and every time I call up the customer service.


I am given a response that the cash back will be processed within 24 hrs. Nothing has happened till date. DONT EVER GO FOR MAKE MY TRIP SERVICE. Customer support executive tell lies when it comes to cash back. When I call up customer support department they tell me that site is not working at times. and ask me to call up later. I have spent now 100 rs on calls and all I am supposed to recieve is rs 400.

Issue Resolved
(1)
Dear singh_061076,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old. If just in case your issue still stands unresolved then please let us know for further action. Warm regardsTeam-MakeMyTrip Care
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