Manas hosting is the worst company I came across in my life.
I have availed their service for my domain https://sandhol.com and suffered a lots by their poor services and malpractices. Every year they have a different issues with these. The latest being they are unable to renew the domain. No where manas hosting has mentioned that they are faing with their renewal system. I paid full amount ten days before the domain expiry period and raised ticket as advised. On every follow up, I was informed that "Your domain has been renewed manually we want to update that your domain renewal is under propagation status"
This status never changed and on due date domain expired and site was out of service and https://sandhol.com turned into parked domain. After repeated followup I was informed, it cannot be done you have to contact their partner at your own and pay the amount once again.