I would call it as One of the most popular ISP in India. Packs are easily available through widespread net work and also at major book-stall and department stores.
Starte kit is easy to use. Pack/documents/manual contains all information on registration, configuration, settings and all thats required for a new commers also.
nnectivity is improving in Mumbai helpdesk service needs improvements.
speed is avarage in Mumbai ..can it be improved?