I don’t recommended MSM ekatuthangal, Chennai service centre is bad all the service advisor and customer support manger are working under pressure and targets! This is the case were experience bad time with MSM,
I sent my car Swift VXI, for full AC replacement, initial estimate quoted 25000/- later revised quote 29, 000/- later during the delivery the cost increased to 32, 000/- and the vehicle delivered in worst conditions, I inspected and tested the AC, and sent back reporting poor conditions, In meantime without any approval.
The they have changed few parts and charged me another 8000/- The total Amount charged INR -45647/-. I was shocked and disagreed, but they said pay the amount and take the vehicle or else we ill deliver the car.(There was response reporting to any higher level) I spoke to Amir Nair, or Capt. A Choudhary(Managing Director) all are in same note no positive reactions.Next time sending your car to MSM Chennai think twice?