I am in the process of buying a ciaz and made a booking of 20000 yesterday. I may cancel the whole damn thing and go with Honda city. The staff at popular think we are buying an alto. The attitude is the worst. Ciaz need to move to nexa soon if it wants to overtake city on the long run.
I know the branch manager personally( a friend of my FIL) but even that factored in, the treatment towards me was quite rude. I wonder the experience of a normal buyer.
Thinking twice, I am cancelling my ciaz buy. One need to be treated well when one buys a premium top end offering.