I got servicing done, of my car at Sai Service Hinjewadi Pune due to its proximity to my office. Though I was offered a free pickup and drop facility I went in person to check how the service was done as I was advised by many car owners the importance of being present while servicing.
I was not satisfies because of the following points.
1) Nothing was done beyond car wash. I was present in the customer lounge( from where the service bay is clearly visible) all the time except while washing of the car. While taking delivery service guy told me he had inspected the car which obviously was a blatant lie!
2) No resolution was provided for hard gear and clutch problem.
3) When I entered the service station fuel meter showed me 2 bars with 55 kms range and when I left it was one bar with empty range.
4) Today when I opened the bonnet first time after the service, I found the lid of windshield liquid container was left open.
Thank for reading my review about service. Now some good aspects of the car:
Comfort: Comfortable seats and good space in the car.
Clutch is hard and gear shifts are not smooth as I had expected.
Engine is smooth, silent and refined. Though initial pickup is less in 1st and 2nd gear and in lower RPM, it gradually comes in its power band > 1500 rpm and gas pedal response is quite good after that.
Ride quality: Bouncy over uneven roads at slow speeds. Settled ride on highway but haven’t checked it beyond 70 - 80 km/h. But I found it quite good at speeds of 90 km/h on the test drive vehicle that is why I purchased this car. Chassis is good, feels strong and NVH levels are low. Haven’t noticed noise of tyres inside the car as mentioned in other reviews.
Mileage: They say mileage depends upon one’s driving. Well being a new car, I drive it below 2000 rpm and press the accelerator very gently with feather touch. No sudden acceleration and no sudden braking. I shut down the engine at stops / red lights and rarely use AC. Still I got 13 km/ liter with 70% drive in city with mild traffic and 30% drive on highway.
Overall I like the car and my recommendation is yes but servicing needs improvement.
Would share more after completion of break in period.