My car completed five years and I thought of abandoning Pratham Motors and gave it to Mahindra first choice for servicing. But I was highly disappointed after the servicing as most of my problems were not resolved like slipping of the brakes and there was a significant drop in mileage from 14kmpl to 9 kmpl. So I had to go to Pratham motors and requested to workout a miracle and I demanded for someone who can actually show me results. Mr.Santosh and Mr.Nandakumar were assigned to my car. They replaced the diesel filter, replaced the glow plug and performed the computer controlled engine tuning and then took me for a mileage test. During which Santosh added a few helpful tips to improve my driving style and we drove a neat 120km within city and on highways and I was impressed with a whooping improvement of 19 kmpl. Mr.Santosh returned my confidence that I had for my ritz. Next time when u go to Pratham motors in Bellandur, Bangalore.do ask for Mr.Santosh. not to mention the politeness and tolerance to the many queries I had. Thnks Mr.Santosh and Mr.Nandakumar.