Being a new mom, going out for every little thing has been quite a task. So the next best thing was going online for my shopping needs.
I was introduced to Masticart by a friend, who vouched for the site.... After browsing through the website, I was very impressed with the offers and discounts available. After comparing rates with various other shopping sites, I ordered the much needed Sandwich Maker from Masticart. Not only was the price point fantastic, but I was also offered the COD option inspite of being a first time buyer on their site.
Once I placed the order, I waited for a confirmation on my email address, but alas nothing.... I waited for a day, but the order confirmation was missing-in-action. I emailed the customer support and was awarded with an instant phone call.
After going through the details with the executive, I realized I had miss-spelt my email address. The customer service associate was such a great help, he addressed the issue instantly and confirmed my order.
My order was at my doorstep the next day, well packed with an invoice and petty pack along with a completely filled and stamped Warranty Card. I was very impressed.
I am now a regular shopper with Masticart and have been delighted every time with their professionalism, customer orient approach and product offers and combos.