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1.3

Summary

Matrix Mobile Operator
Vikas @vikaskkg
Jan 21, 2009 11:52 AM, 1416 Views
Don't Get Trap By Matrix



  1. Matrix is fishy on currency conversion. They charge me at the Rate of 76(i GBP) while ask rate in market is 67 INR.




  2. Matrix is play with your network usage.




  3. Hidden call charges. for same network. Other network. land line. etc.




  4. Customer service is very poor. I shoot out lot of mail to CSR but didn’t got a resloution in the trip.




  5. Get a confort at high cost and pain






So my advice to all is land there and use best and more economic option there.


So my advice to all is land there and use best and more economic option there.


So my advice to all is land there and use best and more economic option there.




  1. Matrix is fishy on currency conversion. They charge me at the Rate of 76(i GBP) while ask rate in market is 67 INR.




  2. Matrix is play with your network usage.




  3. Hidden call charges. for same network. Other network. land line. etc.




  4. Customer service is very poor. I shoot out lot of mail to CSR but didn’t got a resloution in the trip.




  5. Get a confort at high cost and pain






So my advice to all is land there and use best and more economic option there.


So my advice to all is land there and use best and more economic option there.


So my advice to all is land there and use best and more economic option there.

(1)
I sincerely regret the unpleasant experience you've had so far with Matrix. Please send me, at the below referenced email id, your Matrix mobile number and contact information so that we may review your account and have a supervisor call you back in this regard.I apologize for the delay in responding to your inquiry and genuinely appreciate your patience.Should you need any assistance in the interim, please feel free to get in touch with me.Warm Regards,Shibumi Choprashibumi.chopra@matrix.in
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