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1.3

Summary

Matrix Mobile Operator
Dec 24, 2013 03:13 PM, 2652 Views
Mixed feeling but overall satisfactory

I used postpaid visa platinum offer sim for Thailand


Its reasonable and good service provider, but an effort is required to fully understand the offer provided by them as the leaflets are not comprehensive.


Customer care is more responsive on telephone numbers and almost no response through direct e-mails.


They charged me extra for data use, which when I told them that I have never used, they were prompt to correct the bill for me.


Details are not very clearly or prominently mentioned but services and charges are very reasonable


I would like to use it again, as I am overall satisfied.

(0)
Dear Valued Customer,Thank you for the feedback and using our services. It is indeed pleasure to know your satisfaction.We look forward to your continued support and long term relationship in future.Thanks.Support_Matrix
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