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1.3

Summary

Matrix Mobile Operator
Sameer Gade@sameergade
Apr 23, 2015 05:42 PM, 15944 Views
(Updated Apr 29, 2015)
MATRIX OVERBILLING AND LOOT

I bought Matrix SIm for my Dubai visit on 4th march for 13 day tour after being convinced about the SIm by there executive at Mumbai airport.they also took my credit card details .


after coming back I was in for a very rude shock when they slapped a bill of 19378.01 and that when I had used the phone were scarcely and very miserly.


and above that a single entry of 12000 rs was slapped to me fr data usage.when asked about the details there executives started getting aggressive stating they dont provide original bill of service provider.in my case Etisalat.


They want to hide original bill(etisalat)as they inflate the bill and hide the facts while selling sim at airport and they take credit card details etx so that they can charge as much as they want .


Dont  ever use the sim of this company as they are indulged in unethical business practices.


Sameer Gade

(6)
Dear Mr. Gade,We regret any inconvenience caused to you. However, we have checked the issue and found that, you were billed for the data usages. Our team has already clarified the same to you over the email.The charges stand valid and genuine.Regards,Team Matrix
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