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1.3

Summary

Matrix Mobile Operator
Ruchit Khanna@ruchitk
Nov 27, 2013 01:43 AM, 2921 Views
Stay away from Matrix

Worst customer service no clarity in post paid billing. I had taken 2 sim cards to the USA and what was assured nothing was delivered and when your return and confront they will totally behave as your lying. So if you even think 1%o f taking matrix pls read their documents well.


If you receive a call from any country another than India you get charged 2 dollars/min which is extremely expensive. Such things are not mentioned in their tariff plan.


Even when you return back to India they charge you for the next month even when u haven’t even inserted the sim card in your phone since your return. Worst worst worst their only motive is to make money

(0)
Dear Valued Customer,We are sorry for the inconvenience caused.We assure you that customer service is paramount for us and we treat any negative experience of our customers as a matter of grave concern. Hence, to understand and resolve the issue, request you to email the details of the Matrix mobile connection taken to nodalofficer@matrix.in, or call us on+91 9811288888.Assuring you the best services always.Warm regards,Support Matrix
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