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1.3

Summary

Matrix Mobile Operator
Smile @pleomax00
Nov 24, 2014 03:58 PM, 8837 Views
Wrong bills, uninformed credit card charges

I travelled to Singapore and Malaysia recently.All I got is, a net bill of 3500 rs(with just one call+ internet usage within limits).


The bill has all(literally all) kind of surcharges. Calls are rounded off to next minute to make them bill twice.


Lastly, they charge credit card uninformed and without the specified guidelines of RBI of 3D secure transaction.


P.S they never returned the security deposit(also an uninformed charge) on my credit card.S*ckers!


But I’ll spread awareness:)


Please go buy SIM cards available on all most the international airports, they are cheap and provides the same service. End this scam.

(0)
Dear Valued Customer, We regret the inconvenience caused. To investigate what went wrong here, request you to contact me on khushboo.sharma@matrix.in and provide the details of the connection taken. I will ensure this is looked into on priority and that you have a resolution as soon as possible. Regards, Khushboo Sharma Sr.Manager - Sales Support
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