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Matrix Mobile Operator

Mohana CT@ctmohana

Mar 13, 2014 04:44 PM, 8479 Views

(Updated Nov 17, 2016)

DONT GIVE CREDIT CARD CONSENT TO MATRIX ROBBERS

Hi,

NEVER USE MATRIX AND NEVER GIVE CONSENT TO THIS FRAUD COMPANY TO CHARGE AND CHEAT YOU FROM YOUR CREDIT CARD, I TOOK A SIMPLE PLAN OF 4999 /- FOR EUROPE AND THIS CON COMPANY CHEATED ME FOR 14, 777/-, MY TRAVEL WAS IN SEPTEMBER AND THIS FRAUD COMPANY KEEPS ON PLAYING WITH MY CREDIT CARD EVEN NOW. THE LATEST DEDUCTION COMING IN NOVEMBER 11. FELLOW TRAVELLERS BE CAREFUL( THIS COMOANY WILL GIVE YOU BACKUPSIM & THEN WILL ROB YOU BY CHARGING DOUBLE; FOR 2 CONNECTION). USE LOCAL SIM PROVIDERS IN EUROPE FOR YOUR BENEFIT.

Please travellers, stay away from this company or you will have agony after your overseas trip. I am a regular traveller and is going to share the same through Tripadvisor, Expedia too.

Best regards,

Mohana

9663988811

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Brand Response

Matrix_Cellular

Mar 13, 2014 06:42 PM

Dear Valued Customer, We are sorry for the inconvenience caused. To investigate this matter further, request you to contact me on tushar.agarwal@matrix.in and let us know the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible. Warm Regards,Tushar AgarwalSenior ManagerCustomer Care