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1.3

Summary

Matrix Mobile Operator
Aug 13, 2013 10:03 AM, 2266 Views
(Updated Aug 13, 2013)
Bad Bad Bad Experience!

Horrible Horrible Horrible!Worst Service I have ever got from any provider. Network is good but they just don’t care for customers. I travelled for 15 days but generation and settlement of bills is going on for more than 2 months now.


All this is because of mistakes and carelessness of the employees there. They take photo copy of your credit card and do transactions as what they want. I will suggest if you are travelling outside India, go without a phone but don’t go for Matrix!

(1)
We value your positive feedback about the faster response from our side, and we will certainly take the corrective actions, as well as share the feedback with other team members too. Many thanks for your understanding & patience. We reassure you about our efforts to provide the best customer service and connectivity, and look forward to reinforcing our relationship and continue doing business with you.
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