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Matrix Mobile Operator

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Matrix Mobile Operator
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Vaikunda Jothi@cvaijothi
Nov 19, 2013 10:55 AM, 2987 Views
Bad experience with Matrix card

I got Matrix card with account number: 801939 to use in USA and the representative said that the incoming is free, but they charged all incoming and now the bill amount is huge.


For this bill amount I could activate international roaming in my local card and I could use.


Don’t go for Matrix which is providing services with false promises.

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Matrix_Cellular
Dear Valued Customer,With regards to your complaint below and our telephonic conversation held today.As explained over the call, the incoming call is chargeable as per the particular telecom authority and hence, the same has been billed to you. Also, as checked the information is dully mentioned on the documents shared at point of sale. Hope, this clarifies your concerns.Thanks for your kind understanding.Regards,Support TeamMatrix
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