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1.3

Summary

Matrix Mobile Operator
User_98231 @User_98231
Jul 04, 2014 12:27 PM, 13111 Views
Never authorise them to autodebit credit card

Please beware of them. They will overcharge you like anything and will auto debit your credit card and then will never refund, you’ll only waste your time with their dumb customer care.In my case, I took a 1 GB data SIM card from Airport while going to Singapore. When I returned, I was shocked to see the data bill they sent me.


I didn’t even used the complete 1 GB(I had set my Samsung phone on data limit) and also switched off any auto sync. I only used it for Whats app. They charge me for like 3 GB and that too with international by KB rates.


Never ever authorize them to auto debit your credit card, they will give you the shock of your life.


Not recommended at all. They are the biggest fraud.

(1)
Dear Valued Customer, We are sorry for the inconvenience caused. To investigate this matter further, request you to contact me on tushar.agarwal@matrix.in and let us know the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible. Warm Regards,Tushar AgarwalSenior ManagerCustomer Care
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