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1.3

Summary

Matrix Mobile Operator
Samved Sultania@gangaextrusion
Oct 04, 2012 02:51 PM, 1871 Views
GOOD COVERAGE-BILLING AND REFUNDS-BIG TIME HOAX

On a recent trip to Thailand, I a matrix guy jumped into me and somehow got me to purchase a postpaid connection paying 2500/- as a deposit, we used the sim and the coverage and the voice quality was pretty good no doubt,


now when I came back to India firstly for a month I had to wait for the bill which was to come within a week after sim surrender and the catch in the bill was every call was overcharged for 6 seconds which made the bill look like a huge one, after contacting the customer care I explained it all but another month has passed by and there jerks neither made it a point to call and for the refund of x amount which I dont even give a f--k to I guess it should probably come in a coupla years if I chase them or else they would have digested it all.


NOT AT ALL ADVISABLE-F*CKING CHEAT COMPANY


SAMVED

(1)
Sir,We are sorry to know that there has been a delay from our end in processing the refund.Please share your Matrix account details with us to have this expedited.ThanksHinahina.rohira@matrix.in
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