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Matrix Mobile Operator

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Matrix Mobile Operator
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Aditya Annapragada@meetadi
Jun 13, 2012 09:18 PM, 1930 Views
Never go for this

Initially all seemed good. But there was a goof up on there part and they were not able to give me the right sim. My sim card was not cancelled even after several requests.




  1. They are charging me in spite my request for cancellation




  2. They are charging me on my credit card (which I was told will not be used)




  3. They are charging me in spite of no-usage




  4. The customer service is pathetic. I have been following up for 2 months no help






Please do not go for this whatsoever.

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Matrix_Cellular Deactivated
Dear Customer,On behalf of Matrix, I apologize for any inconvenience that was caused to you. I request you to kindly send my your name and contact information along with your Matrix mobile number so that I may pull up your record and review your account. Upon receiving the same, we will get in touch with you and certainly help you resolve the matter. All inadvertent charges, should there be any, will be reversed.Thank you for your patronage,Regards,Shibumiemail: shibumi.chopra@matrix.in
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