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1.3

Summary

Matrix Mobile Operator
Aug 13, 2012 07:20 PM, 1660 Views
Matrix fraud

Matrix Sim cards are absolute rip-off. We took 1 matrix SIM for our trip to Switzerland. We hardly used the card to make calls as we had 2 local sims. At the end we were charged Rs 4000. Their detailed billing seemed dubious but nevertheless cleared it. It does not stop here but we keep getting charged month after month several months after we returned. How can I be charged on my card for so many months after returning?


When we took the card the sales person explained that my card would not be charged. In spite of my repeated calls they have debited my card. Even the calls would not go through and like another reviewer said even if the call is not connected you will be charged for it.

(0)
Dear MamWe are sorry to know that you have not been happy with the bills raised on your account.The bills are raised in consonance with the tariff shared at the time of sale.Also the credit card is charged only for the legitimate bills generated on the account.We would request you to share the Matrix account details will us and we would be glad to call you back to explain the complete billingThanks Hinahina.rohira@matrix.in
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