I took the matrix connection for international calling on 8th of January for my trip to US. I checked with the staff who confirmed that the connection would work once I reach US. IT DID NOT. I was left stranded at the airport and had to beg other people for their phones to make the call for my pre booked taxi.
1 and a half month later I get a bill on the 22nd of February with cancellation charges as Rs. 218/-
Is this a joke. They have charged me for a service they were unable to provide. The customer care is highly unsympathetic.
Would never ever take marix in future or recommend to anybody. BEWARE!