I took Matrix service during Dec end for a week. Easy to approach and hassle free experience. I was able to make some urgent calls in Singapore .
Only that I had to wait for the connection to be assured after reaching destination.(Singapore)
There was little anxiety until the connection was confirmed since it was Christmas holiday in India before I departed. But I did not have any issues in connection.
The service was also good .
Subramanian,
Postpaid connection.
Bangalore.
Bill No.: ST1260432.