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1.3

Summary

Matrix Mobile Operator
Rajesh P@Rajesh209636
Dec 17, 2014 07:36 PM, 10389 Views
Matrix Cellular India Are Cheaters

I bought their SIM when I traveled to UK. After reaching UK I found out that their call rates are 3 times higher than any other service provider in UK!


I cancelled their plan after few months. I emailed their customer service stating I cancel it and asking the advance payment.


I told them to deduct the bill for the last month’s payment due (only month I didn’t for - about 1700/-) and return the rest of my advance(I paid Rs.5000/- as advance!).


They didn’t respond at all. And suddenly one day after 2 years, they sent an email stating I have defaulted payments and asked me to pay about Rs. 25K!Basically they are cheaters.


You would be hard pressed to find a worse mobile service provider in India or UK than them.


Please search the internet about this company and their cheating and don’t make the same mistake that I made.


I am fairly sure all these "positive" reviews are fake as no one, in their right mind, would say anything good about this company if they really used their services.

(0)
I would like to look into this personally. To investigate what went wrong here, request you to contact me directly on khushboo.sharma@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority and that you have a resolution as soon as possible. Regards, Khushboo Sharma Sr.Manager - Shruthisharma Support
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