I purchased a touch digitizer for my iPad mini, which worked for three days before problems began to emerge, indicating that the touch screen had become reckless. The firm offered me a single months warranty and requested that I return the item for replacement. When I returned the package, they informed me that the seal had been damaged and that we would not be able to replace it. I’m not sure what kind of seal there is. If it’s a sticker, how can we maintain it once it’s been applied?
The company’s response
Greetings, Sunil
Please accept my apologies for any trouble this has caused.
We provide a one-month test guarantee on the product. We also had seals removed from the product.As a result, we will not be capable of replacing the goods and will instead give you the exact product that we got. Please check the link to the product picture.