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It is quite disheartening to witness the prolonged settlement process regarding post-hospital claims. Typically, they initiate this by requesting documents that are quite challenging to obtain. For instance, they asked the document to submit to clarify - "Please submit an attested copy of indoor case papers which includes admission notes, presenting complaints, course in the hospital, complete treatment details with vital monitoring chart and all investigation reports, duty doctor/nursing notes with surgical notes etc " . Please note they mentioned’etc.’ here, which means they are not specifing what all documents is required. Furthermore, this is the fifth round of clarifications they are seeking, which is rather surprising. All these inquiries could have been asked by them during the first round of clarification questions following my submission. It is perplexing that these points are only being raised now, in the fifth round of clarification. This situation clearly indicates to me that they are intentionally prolonging the process, as they are not precise about the documents they require(so they have an open point to ask for the next set of documents in the next clarification round), and the questions posed in this fifth round could have easily been included in the first round of clarifications.