I have never faced any online platform who is cheating their customer like this.
I have placed an order which they have re-order own their own as one of the item was missing by cancelling the previous order.
Surprising part was, they havent returned back my money, and they were also asking me to make payment once again for the less number of items.
Worst part is you cant even contact any customer care as after selecting all the options the call gets cut. IF you contact them by email only auto generated tickets will come but no reply.
Dear Ashish,
We have received your order OR8308NDB-001A. Due to the current situation, please give us some time to check the availability of your items and confirm the delivery. Thank you for your patience. Stay Home. Stay Safe
Your payment of Rs 302.21 has been successfully made for Medlife order . To download the app, please use this
Your order OR8308NDB-002A is packed and estimated to be delivered by: 07 May 10:00 PM. Kindly pay Online to avoid physical contact using link https://medlife.com/pap/#/OR8308NDB-002A