I traveled from Whitefield to Bangalore airport, with my mother using MEGA CABS service. I tried to book a cab online knowing that there is an offer going on, I can travel paying 700.00. The website was not responding further showing "Processing." for 15min. I called the customer care(+919535271647) to confirm my booking, and it was confirmed and I was assured that I did not have to pay anything more than the offer price 700.00. After reaching Airport the chauffeur produced a bill of 1145.00.
I was unwilling to pay hence I called the customer care on spot, so that the person can talk to the customer service representative. Looking at the scene I could make out that they started quarreling over phone. Later the chauffeur became foul mouth asking for the amount 1145.00. I was in awkward situation and ended up paying the entire amount. Later I called customer care to claim the extra amount I paid. I was given a false promise that I am going to get a call from a senior to on assist me. No one called. Alas! MEGA CABS lost one more customer, only if they care at all.
Positive part was, the cab came at right time so I did not have to miss my flight.