Terrible service by Melorra. I ordered an item for INR 64158 on Oct 25, 2022 and changed my mind, cancelled it and got an immediate confirmation on the same day that amount is refunded. Hence I did not check the bank statements. On Nov 22, i get to know that no amount is refunded and this 64158 is showing up as dues on my ICICI credit card all the proof of cancellation confirmation is attached. Melorra team state that amount is refunded but there is no tracking or trace for the same, icici clearly state no refund is received.