Once a time the trip was planned at a short notice, I had difficulty in getting direct tickets to Palakkad in either of the KSRTC buses. So, I booked a ticket to Coimbatore with Conti travels in their 22: 45hrs service, through redBus. I observed that I did not receive an SMS alert, but according to the T& C mentioned in their site, if the ticket number got generated, then the ticket is considered booked. I was happy that I got a seat in the Isuzu bus, and was looking forward to a comfortable journey home