https://team-bhp.com/forum/showthread.php?t=5018 - This is where you can read the entire ordeal including Mercedes Benz invoices to back up my trauma. Daimler Chrysler India has similarly cheated thousands of Indian customers!
Two Years of Mercedes Benz ownership = 164 days off the road due to repairs. Rs. 3, 06, 895.00 worth of warranty repair work
Did you think that the first-gen Tata Indicas were stricken with problems? Well, I have news for you - Try out a Mercedes Benz trauma (oops ’’ownership’’) package.
We took delivery of a spanking new Mercedes Benz C-Class from Auto Hangar (Mumbai) - An authorised dealership for Mercedes Benz India. To say that this car has been plagued with problems is an understatement, and what surprises me most as a return Mercedes-Benz customer is that this C Class has given me more problems in just 2 years of ownership than all my other cars combined over a decade!!
I would like to emphasize that this car has been painstakingly taken care of by me, and has been serviced exclusively by Auto Hangar. Only ’’pure for sure’’ fuel has been used in the Mercedes and all maintenance schedules have been strictly adhered to, as per manufacturer recommendations.
I refuse to understand the point in buying a brand new Mercedes in India. In two years, my Mercedes has been off the road for a whopping 164 repair days (almost 6 months) and has had warranty repairs worth more than Rupees 3 Lac:
Its pathetically unreliable. This car has stalled a minimum of 20 times on the road due to various reasons (electronics and engine related)
The service costs. 1st service for the C Class is close to Rs 15, 000 (19, 000 for the diesel version). The Second service is officially priced at Rs.37, 000!
Within the city, it returns an average of 5 - 6 kpl.
There are no extended warranties whatsoever : Surprising when everyone from Maruti to Honda to Tata offer the same.
Did I mention that it is unreliable?
If these are the problems with a new Mercedes Benz within less than 2 years of ownership, what should one expect in the long run? I keep my cars till they fall apart - and thats atleast 10 years in the case of Marutis and Mahindras. But this piece of German machinery is falling apart within 2 years!
All of these facts can be verified with M/s Auto Hangar at their authorised Andheri service workshop.
Next time, buy a Honda Accord. Its infinitely more reliable, faster, more fuel efficient, much more spacious, has ride quality that is leagues ahead and offers a 4 year comprehensive warranty.
Hell hath no fury like a pissed off Mercedes owner. The three pointed star to me denotes only a three star car from what was previously a five star manufacturer. Daimler Chrysler India has similarly cheated thousands of Indian customers
Details of problems faced with official invoices are available on : https://team-bhp.com/forum/showthread.php?t=5018