Our Company owns Mercedes Benz E280 CDI which was bought from T & T Motors-ND one of the highest seller in India. The after sales service department of this Dealer & Mercedes Benz India Ltd is very very poor as the problem we are facing for the last one month is with the Steering Rack & Pinion Assembly and the car is station at the workshop of T & T Motors. This particular problem normally occurs only after crossing 1, 00, 000 km where as the this car has run only 44, 000 km which indicates that it is a manufacturing defect and we can’t think of this kind of quality and product failure from a car like Mercedes.
The Mercedes Benz India Ltd. executives and the T & T Motors service department are not responding to our queries. we are not able to understand how could a brand name like mercedes have such bad after sales service.