I totally agree with the reviewer here. Had a similar experience a few days back here in Bengaluru. And, it isn’t a one-off case, even though this wasn’t the way Meru used to work earlier. Don’t know what happened to them of late, but accepting a booking 24hrs in advance and then informing that cabs aren’t available in the eleventh hour is too bad and too unbecoming of a responsible customer service!
TOO BAD!! S*CKS BIG TIME PERIOD!!