Your review is Submitted Successfully. ×

Meru Cabs

0 Followers
1.3

Summary

Meru Cabs
Shreya Goswami@niftshreya
Dec 10, 2012 01:41 AM, 2036 Views
Meru Cab - Charged me twice for the same journey

I took a cab from New Delhi Airport to east of Kailash on 26th Nov. (Cab no- DL1RY2922). After I reached the destination, the fare amounted to Rs. 548. I asked the driver to charge me via my debit card. He tried a couple of times, but there was not response. So I had to pay him in cash.


Later on I got a messege from my bank that the online transaction had been completed. So I informed Meru cabs that there had been a case of dual payment. They checked their records and agreed. A mail was sent to me asking for payment/journey details. Till now there has been no refund. The entire process has left a bitter after taste.

(0)
Dear Shreya,Thank you for contacting us via MouthShut_Official.We apologize for the inconvenience you and your family had to face and would like to help resolve this issue on priority basis.We have made a note of your complaint and I request you to kindly provide me with your contact details so that I can personally ensure that the issue is resolve at the earliest.For any further assistance, please feel free to write us at feedback.web@merucabs.comRegards,Customer Relations-Meru Cabs
Please fill in a comment to justify your rating for this review.
Post
Question & Answer