They did not inform till the last moment about non availability of cab even after booking was confirmed and the confirmation ID was also generated.. When I called from my side getting a response that " No cabs are available, sorry for inconvenience caused". But they never say no to a long distance. Such as from anywhere in Bangalore city to Bangalore airport which is around 43 km away from city.
This kind has happened twice with me. So I not going to avail there service in future.