Meru cab has done this for the 3rd time. They accept the booking and in last min they do not send the cab. I have booked cab to Sec bad railway station and in the last minute they just drop an email and do not even care to give a call on the booked number.
They do not have common sense or customer understanding that while journey they may not check the email and will be waiting for cab. When I called them the last min for a cab they simply say SORRY. If you book cab to the airport then they come because it is more than 50 kms from city and they get more money.
Useless service from this company.