I am a user of your Micromax canvas nitro A310 mobile.In my cell hanging problem is there when I connect it with internet and at that time back( return) and home keys does not work .
I have gone to the service center i.e in ashok vihar on 17 September , 2015 .they heard my problem .and they make a job sheet( N031830-0915-19234322) and they said me to wait for 3-4 days .
After this they call me on 22 September, 2015 for my handset and I go to collect my handset on that day and check the handset but nothing has done by them and the same problem is coming.then they said that they will transfer the phone to the company for repairing.
Then on that day they make a second job sheet( N031830-0915-19317859) .and they said me to come when they call.after this I wait for them to call.
After 22 days on 14 October.they call me to collect my handset.i have gone to them and again checked my handset and again same problem is coming.On that time I told them that I’m facing same problem but they did not help me. .after this I call to the customer care number and then customer care agent talk to service center peoples( his caliks).
And after this they make a third job sheet ( N031830-1015-19745062) and they couldn’t able to help me .they said me to come when they call .they are also said that it can take 20-25 days.they gave me very bad treatment also.and they did not satisfy me as expected.And after waiting 30 days I make a call to customer care and they said me that .the service center peoples make a new jobsheet( 19783203) without informing me.and customer care agent also said me to wait 20 days more.and I do wait.And till now( 11 january, 2016) I did not get any call and handset.So, this is the reminder mail for you.if company did not repair my handset, they give me a new handset or refund my money( 13000) .I give you 2 Days .If you did not do anything then I complain a CASE regarding my handset in CONSUMER COURT.!
Thank you
Ganesh Kumar
Phone Number -9811360416, 9910837789