I want to report an issue with a new Micromax phone I purchased from Flipkart. The model number is Micromax Dual Evok Note and I bought it from Flipkart on 19th Sept 2017 and the same was delivered on 20th Sept 2017, the phone worked until 12th Oct 2017 7:30 pm post that there has been no display on the phone.The phone charges however no display or touch working. Since 10 days replacement time was over from flipkart, they asked me to visit nearby micromax service center, hence I visited the service center today, they informed me that water has entered the phone and so it will not be covered under warranty they told me that the display and touchpad needs to be replaced and this would be cost me Rs 4500, can you imagine for a Rs 9999 phone the cost of the display is Rs 4500. The phone has not at all been exposed to any water in the last 20 days of its purchase but still Micromax service center is claiming that the damage is due to water. Micromax as a company produces high end phones with extremely cheap parts at a very low cost because they know that after the purchase they will be able to extract money from the customers this way, basically nothing that you take to the service center is covered under warranty, you buy a mobile worth Rs 10, 000 then keep on spending 4000 -5000 rs everytime you take it to the service center. This is ridiculous, I dnt know how a company like Micromax is still surviving in the market with this kind of professionalism and customer dissatisfaction. Also these phones are being sold exclusively on Flipkart, I have reported this issue to Flipkart as well but they have denied help, apparently after the product is sold online, they are no longer bothered. Now I understand why people make faces when they hear you purchased a micromax phone. Everybody in my family and friends commented as to why I am buying a Micromax device when there are so many good brands available, but I still went ahead with Micromax as the phone has high end features but the reason is now clear, nothing is pathetic than this situation and Micromax is the worst company in this world. Cheap company cheap mobiles cheap service. Because of Indian companies like this, India can never rise to levels of developed companies, a company which doesn’t care for its customers can be an Indian company only. I would request people not to purchase Micromax devices if they want to be happy with their purchase.