We bought a Micromax on Sep 4, 2010. The mobile conked of in Nov. Gave it for service in the the ASC in Jayanagar, Bangalore. They kept it for 6 weeks and returned it claiming no spares available. Directed us to the company service center in Seshadripuram. Despite having all the bills and the DOA Certificate which entitles me to a replacement, I am being denied a replacement as I dont have the packaging.
The IMEI number is printed on the mobile but UNIVERCELL and Micromax claim that they cannot replace the handset as I dont have the packaging. I didnt buy the packaging, but the phone! Both these organization never told us to keep the packaging either, when we bought the phone! This is rank cheating by Univercell and Micromax!
Dont ever buy any phone from Univercell or Micromax