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3.7

Summary

Microsoft Surface Pro 4
Sameer Shaik@sameercourse
Nov 18, 2016 07:45 PM, 3541 Views
WORST SUPPORT FOR THE BETTER PRODUCT!

No, you can’t get it repaired in India.


On the off chance that anything turns sour with your Surface, Microsoft recommends that you put the Surface Pro in the junk! They won’t bolster it refering to false reasons.


Purchased a Surface Pro 3 in July a year ago. Battery abruptly chose to extend tearing separated the screen. Microsoft truly requesting that I place it in the junk as they won’t bolster it.


"WE RECOMMEND THAT YOU DISPOSE OF THE DAMAGED SURFACE per your nearby gadgets squander directions."


This is what they answered verbatim:


"Much obliged to you for your late contact to Surface Customer Support. We got data in regards to an issue you were having with a Surface Pro 3 and the battery growing in the gadget. We consider these cases important and need to thank you for reporting the matter.


My name is Alicia and I am connecting with you from the Microsoft corporate workplaces concerning the issue you reported. I checked on the case and need to thank you for sending the photo of the harm to the Surface.


I see that you are as of now living in a zone where the Surface Pro 3 has not been propelled and where we don’t regularly have bolster. Sadly, because of this, there are no bolster choices that we can give to you as of now.


We suggest that you discard the harmed Surface per your nearby hardware squander controls.


As of now, I will close your case.

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