First - just to clarify: I don’t normally write reviews - Good or Bad. I’m not the kind who can rant about something. I don’t maintain a blog - though I did start one, but couldn’t follow the discipline of blogging regularly. Having said that, I do think writing reviews on this site should be one’s duty - esp when one is in India where consumers face hardships on a daily basis - and where companies easily take consumers for a royal ride. We get fleeced by the likes of Airtel(who doesn’t have a problem with their telco?), my car company Skoda (they charge an obnoxious amount for servicing), my builder - and so on. Still, for some reason I never thought of coming here and writing about it.
Call it procrastination.
But after my extremely bad experience with MIOT - I said to myself - enough, is enough.
So I’m here - narrating my experience with MIOT and warning my fellow netizens NOT to be scammed by the filthy people of MIOT.
So - here it goes. PLEASE DO NOT EVER GO TO MIOT. MIOT treated my aunt with utter callousness and caused untold trauma, anxiety and pain to her and her family members. Here are some glimpses of the kind of experience meted out to her in my presence:
- She is an asthma patient who required a normal surgery. Her surgeon suggested MIOT because it was quite near her house. First, MIOT took the entire amount for the treatment from her which included a single deluxe air conditioned room - and on the day of arrival gave her A WARD ROOM IN THE BASEMENT. When we inquired about the sudden change in room status - we were first told to ’BUGGER OFF’ - YES, SOMEONE ACTUALLY SAID THE EQUIVALENT IN TAMIL - and then conveniently told us to make do with basement as their was no other room available.
TIP 1: IF YOU’RE GOING TO MIOT FOR OPERATION, PLEASE MAKE SURE YOU DONTGET BOOTED TO BASEMENT. Apparently they keep the other rooms for high paying gullible patients or clueless NRIs
When we wanted to complain about the treatment meted out to us - we were shown a ’complaint box’ - yes, its THAT BAD - not a person, not some manager - BUT A FREAKING COMPLAINT BOX. We were like WTF! Then we saw pamphlets from the hospital strewn around which said in as many words ’If you have a complaint, please do not contact Dr Mohan Das directly but fill your complaint in the form provided alongside the complaint box and just drop it there’. Apparently this Dr Mohan Das is the scamster running the place who doesn’t have a very good profile with the patients and doctors there. Every doctor I met there, told us off the record that Dr Mohan Das (including the one operating my aunt) pretty much puts money before human and goes to great lengths ensuring his staff extracts the most out of each patient.
After what we went through, I now agree.
- The hospital is operated like a military camp - where relatives and visitors are meted out with the worst insults and inconvenience. More than a dozen times I saw poor relatives of injured people being shouted on and horror - horror - dragged out the premises on the pretext of being too noisy. This hospital suffers from the worse discrimination every. You can notice people of foreign origin - which I was told were from Arabia - all around.
OH & WE HAVE ANOTHER SURGERY ROOM AS WELL
The surgery room they show you in their marketing materials is unfortunately not the only one they have. They have quite a few another ones - DINGY ONES - that they use to operate. They used a pretty dingy operation room which looked NOTHING LIKE the ones I’d seen in their marketing stuff. Oh & the doctors on duty - are well, ALL INTERNS. One doctor from north even told me that Scamster Mohandas ensures most doctors ARE INTERNS SO THAT HE CAN SAVE A LOT OF MONEY. When on your next visit to the hospital - check out the laundry list of doctors on call and DOCTORS WHO ACTUALLY SPEND TIME THEIR. All doctors present in the hospitals - and even the ICU - are interns who have no idea about the going ons.
After the basement incident the first day, the sisters of the place had another thing coming for us. They just refused to cooperate. My aunt needed complete bed rest - so she was supposed relieve her urine and stool in bed which obviously needs non-trivial help from nurses. To my surprise and horror - the so called ’sisters’ on duty refused to cooperate and left my aunt in lurch on her own. They JUST DIDN’T SHOW UP! YES, WTF! So the attendant staying with my aunt had to do all the duties for her. What more, the nurses their had the audacity to come shout at my aunt for calling them up every time she needed help. For once, I saw PURE EVIL in the so called Florence nightingales of MIOT.
After a gruelling 6 days at HELL, my aunt was finally relieved to be at home. She swears at MIOT at every possible mention of MIOT - and so do I. Friends, if you need to get operated on in this hospital - PLEASE CHECK A THOUSAND TIMES BEFORE PUTTING YOUR HARD EARNED MONEY IN DR MOHANDAS’ PURSE.
AND FOR THE REST, PLEASE DON’T EVER THINK OF VISITING THIS PLACE. And If you do, share your bad memories here ;-)