The service in the sense, the customer care service is a bit lagging but has really improved from what it was.
It gives amazing offers and service for the new users but fails when it comes to the old ones.
The cashback offers are good enough.BUT THE ONE thing about Mobikwik is that it provides a lot of online promo codes unlike other e-wallets. Transactions are smooth enough.
Customer care number for MobiKwiK is 9466446644 for those who need it.
SOME cashback offers are really cool for small transactions, like those which has terms and conditions attached to it. For exaple, you get 10% cashback where the maximum possible cashback is termed to be 100. So, definitely check the terms and conditions before you use any offers or promo codes or collect coupons.
The content they put is pretty good and so is the information. The design of the website and the app is fair enough like you can rate it 3 out of 5.
The website loading time is a bit longer compared to other sites which can be a major drawback for it.
I have searched for promo codes on the net and MobiKwiK.com IS THE ONLY website I have got in every promo code providing website.I dont think if theres lots of promo codes there should be any problem with this e-wallet.