Whenever any recharge gets pending in mobikwik, U dont have any chances to get it back .
They will send u messages and mails claiming they will refund your amount, But thats all. they have a fake customer support where a ticket with an id will be generated, but thats all, No further support they r gonna provide, and above all forget about your lost amount.I have personally stopped using this fake site after a number of disturbing experiences.