MobiKwik offering Online recharge and payment gateway services. We can recharge postpaid, prepaid, 3g, 2g and Dth plans. It is offerring online wallets also. With mobikwik wallet we can shop on website like shopclues, ebay and Pepperfry etc.
Recently I brought one 3/4 short from shopclues. at payment gateway I select mobikwik to pay the money. Later I logged into my mobikwik account, then I added my card details. Finally my transaction was successfully completed. I got 10% discount from Mobikwik. I felt very happy at that moment.
After few day my order is delivered. Actually I ordered 38 size of short, but the merchant sent me 28th size of short. So I requested to merchant I got wrong product, I need to return the product. Merchant accepted and then he refunded the money.
Now the issue is, my total money is mobikwik wallet. I am unable to transfer money to my bank account. I cant use that much amount for recharges and other things, I want to get my money back to my bank account.Please add this option to your website as soon as possible.