I went to the shop with my sister and selected this Morphy Richards Icon Dlx food processor among the various food processers attracted by its design and style. Yes it is a good looking good processer. But considering the working it is worthless. It gets damaged often. Sometimes it does not chop the vegetables properly and the whole vegetables get wasted. It cannot be used to chop vegetables and other food items as it spoils them. After a service it works properly but within three months we have to take it for another service. The durability is poor. Service is not good and there is no customer satisfaction.