MouthShut_Official is working closely with MouthShut.com to enhance customer satisfaction.
*Its only few days ago when I decided to start posting reviews on Mouth shut. What forced me to post here was I did not have time to go to consumer court and I wanted to see if this medium helped me. At least I can take my frustration out on the companies.
To my surprise it works.These shameless online co. start reverting to me and at least took my complaints seriously. I had some 2-3 issues and it took 10 days to close the issue **Good work..***
My only concern is that only online co. track these reviews and may revert on your queries but when it comes to financial institutions and other offline co. (deals in mobiles, electronics etc) probably this is not the right channel. There is hardly any revert from latter type of co. as these companies do not care about this medium..
Hoping in the long term other co also get serious about it.
Regards,
Gaurav.