Iam from simhachalam in visakhapatnam I used bsnl broadband to my system, wifi speed from 500 to 1000 kbps only running. iam paying 850 plan but no changing speed on bsnl wifi .connection nice and product ok no problem. some time internet connection slowly moving and suddenly stopping. suddenly router face problems, i went to bsnl office they clear my router and that day give to me, .customer and customer service giving good information, solving problems and net plans .they have to improve net speed