Guys, MTNL is doing great in the broadband it is the people lower down who are screwing up.
Apply for the ADSL - visit your General manager’s office - meet the nice people there - get your GMs eMail ID(they will be happy to give it to you) - then send him an email when ever you have a problem- Watch what happens - The TriBand people at Prabhadevi will phone you every now and then to see if your complaint is resolved. - Give them due respect and your work is done. Check this out - Try it out everyone.
Just ONE trip to get your GM’s contacts is necessary and your MTNL lines man will be your friend even without a tip- ALL THE BEST GUYS.
In Bandra where I reside it is the BMC that is doing the damage by constantly digging & digging.