Previously I have used Reliance net connect and vodafone. They are even better than MTS. They have promised that you will get upto 9 MBPS speed. But I will assure you that you will never ever get that.
I should tell you about the customer care team. I am sure that you have never come across such an irresponsible answers for your compliants. I dont know whether they are worried about the end users. Do not believe on the attractive ads. you cannot find such a poor service like they are providing. totally waste.