I have cancelled my ticket with Musafir.com on 30th September 2017 and yet to receive my refund.
The ticket cost was more than 6k and post all deduction I am suppose get refund of almost 4k for which I have a mail from musafir.com confirming the same. But now its more than 40 days, I have got any money back or any update as well.
I have tried mail, calls but of no use.
I have to file a case in consumer court to get the refund now.
My suggestion is to stay away from this company.