Hi All,
For the first time me & my friends gone for a tour package through Online. In the process of selecting a web site we have gone through many sites but we haven’t found any flexible options any where in except Mustseeindia.com in terms of website UI, Stay options, food options, Transport etc:. The communication was very professional & timely feed back & follow ups were done by agents of Mustseeindia, which we don’t found in another sites & the prices are reasonable.
We booked a package for 3 nights , 4 days for Coorg for 5 members .The best part of the tour related to package is:
1)Stay @coorgsunvalley.com-Awesome in terms of service by staff, stay location, interiors & cleanliness of the Home.
2) The service by Mustseeindia.
3)Timeliness of the Cab guy.
We had a situation where the route was blocked for 4 to 5kms since 4 hrs due to accident & we got struck in traffic for around 45 mins & it was raining heavily, our cab driver called the Home stay staff & they came down to us with in 20 mins n parked their vehicle on the other side of the road (where accident took place) & they came by walk to our cab that too in rain .We were very much happy with their service & responsibility they have took.
Suggestions:
1) Provide a trip map to Customers (route map or at least a places mapped on the way ) -Which ever destination we book for . It helps customers to find out what are all the places to visit & which places comes first on the route including -kms & it would be more clear for us to understand & plan accordingly.
2) It would be great if the Cab drivers are active enough to suggest places or guide-Friendly nature.-Rating for this would be Good
Over all Rating : Excellent
Thanks to one & all who made our days Happy. Will be sure using this website again.